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Frequently Asked Questions
Got a question? There is a good chance that you will
find an answer here.
 How
should organic green foods be taken?
 How
much green barley or wheatgrass should I take?
Which
is better - green barley or wheatgrass?
Can
you tell me more about SAFE?
Will
I be charged for shipping?
Will
there be any customs charges?
What
types of credit cards do you accept?
Is
your online store totally secure?
Can
I fax or mail my order?
Do
you accept cheques and money orders?
When
will I receive my order?
Can't find your question here? Contact us via email
at
and we'll try to get back to you within 24 hours.
How should organic green foods be
taken?
Organic green barley or wheatgrass powders may be mixed with
water or your favorite fruit juice, sprinkled on cereal or
eaten straight off a spoon. SAFE's Green Barley Plus Capsules
are ideal for travellers or those with a busy lifestyle. For more information please .
How much green barley or wheatgrass
should I take?
We recommend starting with half a teaspoon twice daily and
increasing gradually to 2 or more teaspoons twice daily over
a two week period. This will minimize any detoxification symptoms
you may experience when you first upgrade your nutritional
status. If you do experience any mild headaches, nausea or
pimples, simply reduce your intake for a few days, then increase
gradually again. You will eventually work out for yourself
the best amount to take, based on results. Some people may
take 2-4 teaspoons per day, whearas others may benefit from
taking up to 10 or even 12 teaspoons of organic green foods
per day.
Which is better - green barley
or wheatgrass?
Basically, the quality of soils and other growing conditions
play a larger role in nutrient content levels that the variety
of shoots. For more information on this topic, please .
Can you tell me more about SAFE?
Established in 1992 by Les Dyne, SAFE is one of the most innovative
and exciting companies in the health and nutrition industries
today, producing a diverse range of organic green foods and
other natural health supplements, personal care and cleaning
products. SAFE is also involved in the promotion and development
of organic farming techniques and also markets their own range
of organic fertilizers and agricultural products. For more
information about the company and founder/director Les Dyne,
please .
Will I be charged for shipping?
US$9 shipping applies for all orders under US$90 for USA, Canada, UK, Europe, Asia and Africa (free if over US$90). For Australian customers, AU$5.50 shipping applies for all
orders under AU$90 (free if over AU$90). For South
Pacific customers, AU$15 shipping applies per order.
Please note that shipping charges will be automatically calculated
by our online shopping cart system.
Will there be any customs charges?
Our organic green foods (Green Barley, Wheat Grass, Alfalfa, EnerGFood etc.) are classified as 'basic food' items and do not attract any duty charges. On rare occasions, some European countries may charge a small duty on other 'herbal' and 'vitamin' type products. Please note that as the
receiver of the goods, you are solely responsible for the
payment of any applicable customs charges.
What types of credit cards do you
accept?
We accept payment via Visa, Mastercard, American Express,
Diners Club, Discover and Bankcard.
Is your online store totally
secure?
Definitely. At GreenBarley.com we take customer security
extremely seriously and as such, use military grade encryption
in our online store areas. We are very proud, though
not surprised of the fact that we have never had a security
breach since we began operations in 1998. Fortunately,
the latest technology has allowed purchasing on the internet
with a credit card to become safer than using your card at
a restaurant!
Can I fax or mail my order?
We are happy for you to send your order by mail or fax (+61 3 8640 0485). You can download and print an order form by clicking
on the following link: http://www.greenbarley.com/order.pdf.
Do you accept checks and money
orders?
Certainly; please see payment details below. Echecks are also accepted via our secure payment gateway provided by Paypal.
Bank transfer is also an acceptable form of payment. Please pay to:
 Westpac
Banking Corporation
Shop 1021 Garden City Shop Cntr
Upper Mt Gravatt, Qld
Australia 4122
SWIFT ID: WPACAU2S
Account Name: Green Barley
BSB #: 034-093
Account #: 160-382
When using any of these methods (other than Echeck), please forward your order to us via email (sales@greenbarley.com). Please make certain you include product, quantity, name, shipping address and contact email/phone#.
All payments to:
Green Barley
5 Narelle Cr
Rochedale South,
Qld 4123
Australia
When will I receive my order?
Delivery time for USA, Canada, UK, Europe, Asia and Africa is 7-14 days. Australian and New Zealand customers should allow 2-5 days for delivery.
Please note that all deliveries must be signed for upon receipt.
In the event that no one is available
to sign for the goods, the package will be left at the local postal office for collection. Please always
check first with your postal office before contacting us with
a parcel tracking request.
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